Miscota Functionalities

Can I make a wholesale purchases?

Yes, you can. For wholesale purchasing we ask you to get in touch with the Customer Service and commercial team and we will inform you about wholesale discounts and advantages.

What happens if there is an error in the price of the product?

We always try to provide accurate information on all our products, but unfortunately, it is possible that in certain exceptional cases an incorrect price is displayed. In this case, if the actual price of the product is lower, we will pay the difference. If the price is higher, we will cancel the order and we will inform by email.

Is there a discount for wholesale products?

Dicounts for wholesale products depend on the volume of sales made. You can get information in the Customer Service.

What is QV?

The "quick view" of a product is used to provide a quick overview of the main characteristics of a product to show, without leaving the page you´re on.

You can use the "quick view" of the product to switch to the complete picture of the product.

How does the Diet Calculator work?

The Diet Calculator has been specially designed for veterinarian experts in dog food, and through established formulas, a tool for scheduling the daily diet of your pet has been developped. It calculates the estimate cost of the diet.

The programme uses four parameters to value our different packs, from this you will obtain the result that better suits your dog better: breed, size, age.

How can I publish my product opinion?

In the product sheet you will find a questionnaire to write down your products opinions and to publish them.

Before publish the opinion you have to identify yourself as a user. The motif is because we only accept opinions from the registered users for security reasons and to warranty the privacy of the content.

How can I delete one of my opinions?

In your user menu you will find a section where you can manage your reviews on our products. Once you access the user menu section, all reviews you have written will appear and you have the choice to delete.

How can I view all my reviews?

In "My Account" space you will see all comments wrote. You can only access these reviews through your account menu.